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HEYRIEUX TORA
Account

Privacy Policy

Data Controller

981531395, 56 RUE DE L'INDUSTRIE, 38540 HEYRIEUX, hola@heyrieuxtora.com.

Collected Data

We collect the data necessary to process your orders (name, address, email, phone), to manage your account and to communicate with customer service (chat messages). Payment data is processed exclusively by our payment providers.

Purposes and Legal Bases

  • Order fulfillment and delivery (contract performance).
  • Customer service and order tracking (contract performance).
  • Site security and fraud prevention (legitimate interest).
  • Accounting and tax obligations (legal requirement).

Recipients

Your data is shared only with necessary service providers: carriers and logistics providers (for delivery), payment processors, hosting and email sending services.

Retention Period

Order data is retained for the legal retention period of accounting records (10 years). Account data is retained until the account is deleted, or 3 years after the last activity.

Your Rights

You have the right to access, rectify, erase, restrict, object, and port your data. Write to us at hola@heyrieuxtora.com. You can also file a complaint with the CNIL (www.cnil.fr).

Cookies

The site uses only cookies strictly necessary for its operation (language, session, cart, security). No advertising cookies are placed.